Privacy Policy – Kelsbody

Kelsbody Privacy Policy

Last Updated: 22nd November, 2025

Kelsbody (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, interact with us online, or use our beauty services.

1. Information We Collect

a. Personal Information

We may collect the following:

Full name
Phone number
Email address
Home or delivery address (for orders)
Date of birth (optional, for safety during certain services)
Payment details (processed securely through third-party providers)
Booking history and service preferences

b. Automatically Collected Information

When you visit our website or social media pages, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking data

c. Service-Related Information

Photos (only with your consent)
Aftercare and consultation notes
Feedback or reviews provided voluntarily

2. How We Use Your Information

Kelsbody uses your information to:

Process bookings and manage appointments
Provide beauty services safely and professionally
Deliver products or prepare orders for pickup
Process payments securely
Send confirmations, reminders, and important updates
Improve our services, customer experience, and offerings
Respond to inquiries and customer support needs
Share promotions or updates (only with your consent)
Maintain safety, hygiene, and service quality

3. Sharing Your Information

We do not sell your personal information.
We may share your data with trusted third parties only when necessary:

Payment processors (for secure transactions)
Delivery partners (for orders sent to your location)
Booking platforms or apps (for appointment scheduling)
Professional service providers (IT, website hosting, SMS/email platforms)

All third parties are required to protect your information and use it only for providing services to Kelsbody.

4. Data Storage & Security

We take strong precautions to protect your personal data from:

Unauthorized access
Loss or theft
Misuse or alteration

We use encrypted systems, secure servers, and restricted access to ensure your information stays safe.

5. Your Rights

You have the right to:

Request access to your personal information
Ask us to correct or update inaccurate details
Request the deletion of your data where applicable
Withdraw consent for marketing communication at any time
Request information on how your data is processed

To exercise these rights, contact us at: info@kelsbody.com

6. Cookies & Tracking Technologies

Our website may use cookies to:

Improve browsing experience
Remember preferences
Analyze traffic and performance

You may disable cookies in your browser settings, though some features may not work correctly.

7. Marketing Communication

With your permission, we may send:

Promotions
Beauty tips
New service updates
Special offers

You can unsubscribe at any time through the link provided in the message or by contacting us.

8. Children’s Privacy

Kelsbody does not knowingly collect personal information from individuals under 18 years old without parental consent.
Parents or guardians can contact us to request deletion of a minor’s information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised “Last Updated” date. Continued use of our services means you accept the updated policy.